August Special: Buy a Tramontana Helmet, insurance, trunk and 1st service for free!

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Encuentra aquí las preguntas más frecuentes sobre tu Velca.

Informaciones básicas

¿Que carnet necesito para conducir una Velca Tramontana o Velca Bora?
Nuestras Velca Tramontana y Velca Bora se homologan como ciclomotor, por lo que podrás disfrutar de ellas con el permiso AM o los carnets A1, A2, A o el B de coche.
Nuestras Velca Tramontana S y  Velca Calima se homologa como motocicleta, por lo que podrás disfrutar de ella con el el carnet A1, A2, A o el B de coche con 3 años de antigüedad.
¿Qué autonomía tiene?
La Velca Tramontana hasta 100 km con sus dos baterías equipadas.
La Velca Bora hasta 50 km, aunque podrían ser 100 km si tienes una batería extra cargada para intercambiar.
Si conduces la Velca Calima podrás disfrutar de ella hasta 80 km seguidos.
La Velca Tramontana S tiene una autonomía de hasta 90 km.
¿Cuál es su velocidad máxima?
Podrás alcanzar los 50km/h con la Tramontana y la Bora.
Con la Velca Calima podrás llegar hasta los 80 km/h.
La Velca Tramontana S alcanza los 85 km/h.
¿Dónde y cómo puedo recargarla?
Puedes recargar las baterías extraíbles en cualquier enchufe de casa o de tu oficina. También podrás hacerlo directamente desde la propia moto.
¿Cuánto tiempo necesito para recargarla?
Desde 0% de carga hasta 100%, entre 5 y 6 horas.
¿Cuánto cuesta una recarga?
Recargar cada batería tiene un coste aproximado de 30 céntimos aunque depende de la tarifa que tengas contratada.
¿Cómo puedo comprarla?
Directly online you can choose the velca that best suits you here. We will contact you to deliver as soon as possible.

Purchase and delivery

Can I see it and try it?
If you, fill our form here and we will contact you to arrange an appointment.
What guarantee do you have?
It has a 2 -year warranty.
I just made my order, what happens later?
After you have done the Pre-Order, you will receive a confirmation email. Subsequently, we will send you a first invoice to confirm the pre-order when the transfer. We will collect the necessary data to carry out all the procedures and inform you of each step so that you have your velca as soon as possible.
How will I receive my velca?
You can receive it at home for € 50 in the Community of Madrid, or for € 150 for shipping expenses within the Peninsula. If you prefer, you can pick it up for free in our space and thus meet us personally and take a gift. Remember that we give you your velca already enrolled and with all the necessary papers so that you can circulate from that moment.
If I want to receive it at home, who will deliver my velca?
One of our specialists will be in charge of giving you your new Velca. In addition, he will solve any questions you can have and explain all the attached documentation.
What time can delivery take place?
We are very flexible, we will contact you and schedule a delivery appointment, when you come better.
How is the day of delivery?
Surely a happy day and ... with some surprise! Be sure to inspect your velca together with our specialist in search of transport damage and inform you immediately if you find something wrong. Be sure to review all the documents that we will deliver to you. Your velca's battery will always arrive with some load so you can try it immediately.

Post-Compra and documentation

What about returns?
If you want to return your velca you must communicate with our team as soon as possible to study the reason for return but remember that if we have already started the registration process, your velca cannot be reimbursed.
What is maintenance expense?
Practically zero. It has no filters, valves, spark plugs, oil, straps, chains, engine with brushes, etc ... A periodic review will be around the cost of one hour of labor.
How much is battery life expectancy?
Around 800 cycles (depending on the Velca model). This is, with normal use, an approximate durability of 6 years. If you need another battery of ours (with LG cells), they are available by:
- € 600 for the Bora.
- € 650 for the section.
- € 1000 for calima.
- € 1300 for the section S.
What is the average consumption of your velca?
Between € 0.40 and € 0.60 per 100 km routes; including light, maintenance and battery change.
Does my velca need sure?
Yes, and we also have an alliance with Mapfre to have exclusive prices in your insurance.
Do I have to pay circulation tax, ITV and register the motorcycle?
We must liquidate these taxes and payments as a normal motorcycle and also, if you prefer, we take care of all these procedures. On electric motorcycles, the registration tax of the Tax Agency is exempt. In addition, the circulation tax is bonus. The previous ITV, registration fee and registration plate are expenses to pay. If you want, the motorcycle will get home enrolled and with the badge to access any part of your city.
How often do I have to spend the ITV?
In case of a cyclomotor, the ITV must pass once the 3 years of the first registration and spend it every 2 years. For a motorcycle, the ITV will have to be passed for the 4 years of the first registration and spend it again every 2 years.

What are you looking for?