At the door of your house


  • Collection in store completely free.
  • Community of Madrid: € 50
  • Rest of the Peninsula: € 150

User manuals

Action guide if your Velca is damaged, stolen or if you have an accident with it.

Ready to drive

Matriculation year

We take care of the paperwork! Previous ITV, taxes, environmental label, etc. When we deliver your Velca you will only have to worry about enjoying yourself.

We manage your insurance

From the hand of Mapfre we offer you different insurance options with a very competitive and closed price.

In good hands


Your Velca has a 3-year guarantee from the day of delivery.

After-sales service

If your Velca needs any repair or it is time for its periodic review, contact our support phone or email and we will assist you instantly to give you a solution as quickly as possible. Always at your disposition.

623400335 // moc.rotomaclev@etropos

Red Velca Guardians

If you have had a problem with your Velca and it needs any repair or it is time for its periodic review, call us or write to us and we will take care of referring you to your nearest Velca Guardian.

We currently collaborate with Onneu, we have a network of more than 200 service points in Spain

Always connected

Komobi GPS locator

Smart keychain

2 years of connectivity

Premium localization

· Technical support